GUARANTEE / WARRANTY
COVERAGE AND DURATION
All Ancora writing instruments are guaranteed for 36 months from the date of purchase against any functional or manufacturing defect. Parts found to be defective by authorized Ancora Service Department will be repaired or replaced under the guarantee.
To benefit from the International Guarantee, present the International Guarantee Certificate –completed, dated and stamped by an authorised Ancora dealer.
Ancora International Guarantee and Limited Warranty do not include:
1. Damage resulting from inappropriate or improper use (such as shocks, crushing, etc.), aberrations caused by direct exposure to sunlight and/or high temperatures, unauthorised repairs or tampering, or the consequences of wear or normal ageing.
2. Theft or loss